WARRANTY POLICY
Warranty Policy
Yushuo LED maintains strict after-sales transparency and standardization to uphold your rights as our valued customer.We offer up to 2-YEAR warranty on our products.The warranty period starts from the invoice date.
Warranty Service
1) Free maintenance service during the Warranty Period;
2) The single freight cost covered during the Warranty Period;
3) Discounted repair services available after warranty expiration.(customer's responsibility of the freight after warranty expires).
Exclusions
1) Malfunctions caused by improper operation or misuse
2) Any Damages occurring after warranty expiration
4) Any damage caused by fire, flood, earthquake and other natural disasters;
5) Any accidental or malicious damage.
Cost for Door-to-Door Support
If you request door-to-door technical support, engineers will help with installation and maintenance guidance. Meanwhile, you will bear all the expenses that the door-to-door technical service incurred, including engineers’ visa fee, boarding fee, meals, transportation fee,daily labor cost and so forth. You will also take full charge of the engineers’ visa arrangement. The daily labor cost for technical support is USD 300/person/day and the cost starts to count from engineers set off date.
SUPPORT
CONTACT
Head office: Building 2305, Phase I, Max Technology Park, No. 588 Tianshi Road,Hefei,Anhui
Factory: Factory 4#, Yinjin Technology Industrial Park, Fengjing South Road, Shenzhen
Contact No: +86-0551-63520095
WhatsApp: +86-13855186461
Email: sales@ahysled.com
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